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Home » Opportunities » Head of Account Management

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Head of Account Management

AFL Hyperscale - The World, Connected.

Posted: March 6, 2023
Share this current AFL Hyperscale job opportunity
  • TBC
  • 37.5
  • Milton Keynes

About Us

AFL Hyperscale is the first cabling and connectivity solutions provider focused on the ever-evolving needs of data centers. We are part of the Fujikura family, a company that was a pioneer in optical fiber technology and remains a world leader within the industry today. 

We are among the top 3 connectivity suppliers in the world and based on our customer portfolio and market trend reports, it is estimated that approximately one-third of the world’s data runs through our products.  
 
Our people are essential to the success of AFL Hyperscale. We empower our associates to reach higher, push further, and achieve more. We are looking to hire candidates for a number of exciting roles to help us build a better connected world.

Candidate

We are looking for an experienced and driven sales leader to manage our Account Management team in Milton Keynes, UK. You will be a collaborative, self-motivated, and diplomatic person with a passion for structured account management activities. A team player, you love to see your team succeed and always do your best to foster an energetic, collaborative, high-achieving team where every associate can reach their full potential.

Role

Key responsibilities include:
• Provide leadership and management of the EMEA account management team, including strategy, execution, and performance management.
• Develop and execute a strategic account plan for all strategic accounts in the region, including building relationships inside strategic accounts, responding promptly to daily enquiries, and developing annual KPIs to track progress.
• Develop an account management strategy for the EMEA optical connectivity customer base and prioritize sales plans that deliver optical connectivity EMEA needs while being consistent with overall company and group strategies and business plans. Additionally, identify new product opportunities, gain product approvals and specifications, and maintain focus on identified priorities.
• Set objectives and key results, create individual development plans, review performance quarterly, and review job descriptions annually. Additionally, apply and ensure application of all HR & EHS policies and practices.
• Ensure registration and use of the Partner Portal by Sales and Operations and coordinate training for all relevant stakeholders within the strategic partner account.
• Present weekly summary updates to EMEA Commercial Leadership team on progress vs plan, oversee publication of weekly commercial highlights to global leadership team, prepare and present consolidated quarterly business review pack of Account Management Team performance, and ensure Sales team members conduct and report outcomes from Quarterly Business Review’s.

Experience

• Proven track record of successful account management, including managing and growing strategic accounts and achieving revenue targets.
• In-depth knowledge of the optical fibre connectivity industry, with a strong understanding of customer needs and market trends.
• Strong communication and relationship-building skills, with the ability to develop and maintain relationships with key decision makers and stakeholders.
• Ability to lead and develop a high-performing account management team, setting and achieving targets and driving continuous improvement.
• Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop solutions that meet customer needs and drive revenue growth.
• Excellent project management skills, with the ability to plan and execute complex account management projects and initiatives.
• Experience working with cross-functional teams such as engineering, marketing, operations, and finance to ensure successful execution of account management initiatives.
• Knowledge of sales methodologies and best practices, with the ability to develop and implement effective sales strategies that deliver results.

Benefits

· 25 days holiday
· 4 weeks paid sick leave, increasing to 18 with length of service
· Group pension plan (5% employer 4% employee)
· Group life assurance 3 times salary
· Cash back medical plan
· Employee Assistance Programme
· Participation in company incentive scheme

Travel

· Extensive travel in the EMEA region, regularly meeting with clients and partners
· 30-60% of time travelling

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